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H.No 226/B, Dando, Candolim, Goa 403515
Hosts, Socurina & Rita
We see our customers as guests that will stay with us to an extension of our very own home. It’s our job to make sure you are taken good care of and to make every important aspect of your experience in goa a little bit better.
Terms And Conditions
Arrivals and Departures
New arrivals can check into our guesthouse after 12 pm each day. Guest may arrive earlier and leave their luggage with the hosts, but access to the rooms will not be granted until after 12 pm ( unless otherwise coordinated ). We do require some form of valid photo identification upon check-in, preferably a passport (in case of foreign tourists) , I.D card or driving licence. Departing guests must remove all their belongings and clear the room of all their possessions, and check out before 11 am ( unless otherwise coordinated), after which the keys must be handed over to the hosts.
We have a 24-hour cancellation policy meaning that we need to be notified before 12 pm the day prior to the arrival of any cancellation or changing of any reservation. No refunds will be given in such a case.
Individuals under the age of 18 must stay with a guardian in our Guest room. Those travelling alone must carry along with them a passport copy of their parent or legal guardian as well as written permission from them. Unlike many hotels and guesthouses, we do not have an upper age limit, but we may advise you to take the ground floor room if we deem it necessary.
Those who wish to smoke are free to do so in their own balconies where ashtrays are provided. Smoking within the premises of The Sovereign Villa Guest rooms is not permitted. Any guest smoking within the premises may be asked to leave.
The Sovereign Villa's Property
Any damage caused by the guest to any part of the Sovereign Villa will be asked for a reimbursement caused by inappropriate behaviour during their stay at The Sovereign Villa.
Errors or omissions
Any errors or omissions in a quotation, in sales literature, prices, web pages or site, order acknowledgement, invoice or other document issued by us may be corrected by us without liability. We will advice you as soon as it is brought to our attention of any changes or as soon as it is reasonably possible thereafter.
In the case of a late departure, The Sovereign Villa reserves the right to charge for a further nights stay. If it’s a matter of a couple of hours please coordinate with us and we may be able to help you out.
The order, safety and security of our guests is of paramount importance to The Sovereign Villa. Any guests who in our opinion, compromise the comfort, safety or security of other guests, individuals, neighbours or property will be requested to leave the premises and will be denied a refund.
Guests are asked to secure their cupboards, their luggage and other personal belongings. It is the guests’ responsibility to ensure that their possessions are secure at all times. The Sovereign Villa isn’t liable for any loss, theft or damage to property sustained or caused to the guests’ belongings.
The sovereign villa will only use information you supply to us, or information that is provided to carry out your term of stay with us and to inform you of any services and offers we make available to you from time to time. If you do not ish to receive such information, please let us know by contacting us or by writing to us.
All bookings are subject to availability, and The Sovereign Villa reserves the right to decline any booking at its discretion.
Non Refundable Bookings
Payment for the full value of non-refundable bookings is required at the time of booking. Non-refundable bookings cannot be cancelled or modified without incurring a charge equal to the full value of the reservation. If we are unable to obtain the payment at the time the booking is made the booking will be cancelled.